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Animora chien gel dentaire
FAQ

We are here to answer your questions

Our company

Animora has been around since 2018. We created this company with the goal of improving the dental care of animals.

Yes, all of our animal health products are proudly developed and manufactured at our facility in Quebec City. And did you know that our tubes are made and printed in Quebec!

For accessories such as toothbrushes, the design is made by our team and we collaborate with partner companies abroad for manufacturing.

The Food and Drug Regulations were amended in 2017 to include animal health products (AHPs). Therefore, all new animal health products must comply with Health Canada regulations. This registration ensures that the product is low risk to your pet's health.

The list of notified products by Health Canada is available to all.

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tête d'un chien posé sur un ordinateur

Online orders

Delivery times are generally short, but can take up to 10 business days. Since we prioritize the freshness of the dental gel, a production run may be required before your order is shipped.

Packages are sent via Purolator and you should receive a confirmation email with the tracking link for your package. If you do not receive it, you can write to us to get the tracking link, sometimes the emails are blocked by some providers.

Yes, we have a satisfaction guarantee if you are not satisfied with our products. Simply contact us and tell us the reason so that we can make an exchange of product or a refund in your case.

Please note that the process may be different if you purchased our products in a physical store. You can refer directly to your store in this case.

For the moment, Animora products are only sold and delivered in Canada. You can contact us if you want to be informed when it will be possible to be delivered outside of Canada.

Our points of sale

If you can't find a points of sale near you, you can talk about our products directly to your favorite veterinary clinic or store.

It is also possible to order online via our store or Amazon .

It will be a great pleasure to have our products offered to you. For stores and veterinary clinics, you can contact one of our distributors .

If you have any questions about distribution, you can also contact us directly and we will be happy to discuss them with you.

If you are unable to order from one of our distributors, you can send us a request using the dedicated form and explain the reason. We will be happy to help you.

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chat dentifrice sur nouriture

Cranberry Dental Gel

Yes, dental gel can be used as toothpaste with a toothbrush. The name dental gel comes from its texture which is more sticky than a paste. Thus, the contact time between the dental gel and the oral cavity is longer, which favors the effectiveness of the product. This texture also allows the dental gel to have several modes of administration, allowing the product to follow the animal in all stages until the brushing of teeth.

For the first time, we recommend giving the dental gel with a treat that your pet likes. The taste of cranberries can be peculiar and it may take some time for them to get used to it.

We recommend that you follow the different steps included in our Cranberry Dental Gel Guide.

The expiration date of the dental gel is indicated on the back of the tube, at the top closure. The first two letters after EXP indicate the month and the next two numbers indicate the year. The next 3 characters form the batch number.

Dental gel is sensitive to heat, it is recommended to keep it cool and avoid storing it near a heat source or in direct sunlight. For a better long term preservation, it is possible to store the dental gel in the refrigerator before or after opening it, this allows to keep more freshness.

For a short period of use of a few days to a few weeks, there should be no problem. We recommend refrigeration for long-term storage over several months.

The refrigeration of the dental gel slows down the natural degradation of the cranberry molecules in order to preserve an effective product for the duration of its use.

The dental gel has not been formulated for this function. The concentration of active cranberry molecules is lower than a product to prevent urinary tract infections since it acts directly in the oral cavity and does not need to pass through the digestive tract, where it is transformed.