FAQ

Are the products made in Canada?

All of our veterinary health products are proudly developed and manufactured at our facilities in Quebec City. We also have several canadian partners to help us with new products development. In addition, did you know that our tubes are made and printed in Quebec!

For other products such as toothbrushes, we cooperate with partner companies abroad.

How important is a Health Canada registration?

The Food and Drug Regulations were amended on November 17, 2017, to include Animal Health Products (AHPs). Thus any new animal health product must comply with Health Canada regulations. This registration ensures that the product is low risk to the health of your pet.

The list of notified products by Health Canada is available to all.

Cranberry Dental Gel : NN. G7J8

Why give Cranberry Dental Gel?

Dental hygiene in dogs and cats is important for preventing many oral problems and diseases. A combination of several methods can be advantageous such as the use of food and dental treats, brushing teeth and the use of an active product against bad bacteria such as a dental gel.

Is dental gel a toothpaste?

Yes, the dental gel can be used as toothpaste with a toothbrush. The name of gel comes from its texture which is more sticky than a paste. Thus, the contact time between the dental gel and the oral cavity is longer, which promotes the effectiveness of the product. This texture also allows the dental gel to have several modes of administration, which allows the product to follow the animal in all stages until brushing the teeth.

How to give dental gel for the first time?

We recommend for the first time to give the dental gel with a treat that your pet likes. The taste of cranberries can be peculiar, it may take a while for them to get used to it.

We recommend that you follow the different steps included in our Cranberry Dental Gel Guide.

What is the shelf life of dental gel?

The expiration date of the dental gel is indicated on the back of the tube, at the closure at the top. The first two letters indicate the month and the next two digits indicate the year. The next 4 characters form the lot number.

Dental gel is sensitive to heat, it should be kept in a cool place and avoided near a heat source or in direct sunlight. The gel should be refrigerated after opening.

It is possible to store the dental gel in the refrigerator before opening it, this helps to keep more freshness.

What to do if I forgot to refrigerate it after opening?

For a period of a few days, it shouldn’t be a problem, just place it in the fridge for the next few times.

Refrigeration helps prevent external contaminations that could occur while using the product. The best way to know if it’s still good is to smell it. When it is no longer good, it will have a bad smell.

In addition, refrigeration also slows down the natural degradation of cranberry molecules in order to maintain an effective product throughout its use.

 

What are the ingredients in Cranberry Dental Gel?

Active ingredient: Cranberries 30 mg/ml.
Water, vegetable glycerin, inulin, cellulose gum, citric acid, yeast extract, sodium chloride, sodium citrate, potassium sorbate, sodium diacetate.

 

Can Cranberry Dental Gel Prevent UTIs?

The dental gel has not been formulated for this function. The concentration of cranberries is lower than a product to prevent urinary tract infections since it acts directly in the oral cavity and does not need to pass through the digestive tract, where it is transformed.

 

Why is there a precaution regarding kidney disease?

Cranberry Dental Gel is registered with Health Canada’s Veterinary Health Products (VHP) program. The presence of cranberry as an active ingredient requires indicating the precaution regarding kidney disease. This helps guide the owner to consult a veterinarian before administering a product to a vulnerable animal.

What is the shipping times?

Shipping times are usually short when the situation is normal, but they can take up to 10 business days. Since we prioritize the freshness of the dental gel, production may be required before sending your package.

Packages are sent via Canada Post and you should receive a confirmation email with the tracking link for your package. If you don’t receive it, you can write to us to get the tracking link, sometimes emails are blocked by some providers.

What to do if I can’t find a retailer near my home?

If you can not find stores near you, you can talk about the product directly at your favorite store or veterinary clinic.

It is also possible to order online on our store.

I would like to offer your products in my shop or my vet clinic!

It will be a great pleasure to have our products offered in your store. For shops, you can contact one of our distributors: Manchester or Anima-go. For veterinary clinics, you can order our products directly from CDMV.